Shipping Policy

TrendD is a brand operated by Pushpa Creations.

At TrendD, we strive to ensure your order reaches you safely and on time. Please review our shipping policy below.

Shipping Coverage
We currently ship across India.

Order Processing
All orders are processed and dispatched within 2–3 business days from the date of purchase.
Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timelines

• Standard Delivery (India): 5–7 business days after dispatch.

Please note that delivery times may vary depending on your location, courier operations, or external factors.

Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before completing the order.

Cash on Delivery (COD)
Cash on Delivery may be available for selected pin codes. Additional COD charges may apply.

Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number to monitor your package in real time.

Important Notes

• Delivery timelines may be affected during peak seasons, sale periods, or due to courier delays beyond our control.
• Please ensure that the shipping address and contact details provided are accurate. We are not responsible for delays or failed deliveries due to incorrect information.
• If the package appears damaged or tampered with at the time of delivery, please do not accept it and contact us immediately.

For any shipping-related queries, please contact us at:

📞 +91 7710325552
📧 support@trendd.co.in

Returns and Cancellation

TrendD is a brand operated by Pushpa Creations.

At TrendD, we want you to feel confident about every purchase you make. Our goal is to ensure that your experience with our products is smooth and satisfying.

Because many of our products are personal and made with care, we maintain a limited return policy while still supporting customers in case of genuine issues.

Order Cancellation

You may cancel your order within 48 hours of placing it or before it has been shipped, whichever occurs first.

Once the order has been dispatched, cancellation will no longer be possible.

To cancel your order, please contact us immediately at:
Email: support@trendd.co.in
WhatsApp: +91 7710325552 

Monday-Saturday (11:00am to 6:00pm)

Returns

At this time, we do not accept returns once the product has been delivered.

We encourage customers to review product details carefully before placing an order.

Replacements

We offer free replacements in the following situations:

• The product arrives damaged during shipping
• You receive an incorrect product

How to Request a Replacement

If you receive a damaged or incorrect item:

1.    Contact us within 48 hours of delivery.

2.    📞 +91 7710325552
📧 support@trendd.co.in

3.    Please include:

o    Your Order Number

o    Clear photos of the product and packaging

o    A brief description of the issue

Our team will review your request and assist you with the replacement process.

Important Notes

• Replacement requests made after 48 hours of delivery may not be accepted.
• The product must be unused and in the same condition as received.
• We currently do not offer refunds. Only replacements are provided in eligible cases.
• TrendD reserves the right to approve or reject replacement requests after review.

• Orders placed with Cash on Delivery may be subject to verification before dispatch.

We sincerely appreciate your trust in TrendD and are committed to providing high-quality products and reliable customer support.

Refunds Policy

TrendD is a brand operated by Pushpa Creations.

At TrendD, we take great care in designing and delivering every product. Each item is carefully inspected before shipment to ensure it reaches you in perfect condition.

Please read our refund policy carefully before making a purchase.

Refund Eligibility

At this time, TrendD does not offer refunds for delivered products. Instead, we provide replacements in cases where there is a genuine issue with the order.

Refunds will only be considered in the following situations:

• If an order is successfully cancelled before it is shipped
• If a replacement is not available for a damaged or incorrect product

In such cases, the refund will be processed to the original payment method.

Damaged or Incorrect Products

If you receive a product that is damaged during shipping or different from what you ordered, you may request a replacement.

To be eligible:

• You must contact us within 48 hours of delivery
• The product must be unused and in its original condition
• Clear photos of the product and packaging must be provided

Once verified, we will arrange a replacement at no additional cost.

Order Cancellation

Orders can be cancelled within 48 hours of placing the order or before shipment, whichever happens first.

Once the order has been processed or shipped, it cannot be cancelled.

Cash on Delivery (COD) orders may be confirmed via phone call or WhatsApp before dispatch. If the order cannot be verified, TrendD reserves the right to cancel the order.

Refund Processing Time

If a refund is approved:

• Refunds will be processed within 5–7 business days
• The amount will be credited to the original payment method

Processing times may vary depending on your bank or payment provider.

Non-Refundable Situations

Refunds will not be issued in the following cases:

• Change of mind after delivery
• Minor variations in product appearance due to photography or lighting
• Incorrect shipping address provided by the customer
• Replacement requests made after 48 hours of delivery

Contact Us

If you have any questions regarding refunds, replacements, or cancellations, please contact us:

Email: support@trendd.co.in
WhatsApp: +91 7710325552

Monday-Saturday (11:00am-6:00pm)

We appreciate your trust in TrendD and are committed to ensuring a smooth and satisfying shopping experience.

CONTACT US

Brand Name: TrendD

Business Name: Pushpa Creations

Business Address: HQ Office

Timber Market, Plot No. 3, Sector-26,

Chandigarh-160019

Mobile No.       : 77103-25552

                            62802-48575 

Whatsapp No.  : 77103-25552

Write us on:

• Info@trendd.co.in       (For more information or any enquiry)
• Support@trendd.co.in   (For order related issues)